1. What types of clothing items does Styal offer?

Styal offers a wide range of trendy clothing items, including dresses, trousers, tops, and more. Our collection is carefully curated to provide fashion-forward options for customers looking to elevate their wardrobe.

2. What makes Styal clothing unique?

At Styal, we pride ourselves on offering unique and fashionable pieces. Our designs are stylish and distinctive, ensuring that you can find standout items that will make you feel confident and on-trend.

3. What is the quality of Styal clothing?

Styal is committed to providing high-quality clothing. We pay attention to detail and use premium materials to ensure that our customers receive durable and long-lasting garments.

4. Can I return or exchange items?

Yes, we have a hassle-free return and exchange policy. If you are not satisfied with your purchase, you can return or exchange the item within [2 days] of receiving it. Please refer to our return policy for more information.

5. How do I determine my size?

We provide detailed size charts for each clothing item to help you determine the best fit. You can find the size chart on the product page. If you have any further questions about sizing, feel free to contact our customer support team.

General Policies

 Processing

Your order will be processed within 5 business days after the initial 24 hours of placing it. You will receive order confirmation and tracking information promptly. Utilize the tracking details to monitor delivery progress.

Returns/Refunds

Returns ONLY include exchanges and/or store credit. Styal & Charm does not issue refunds.

 

*** check refund policy for more information 

Exchanges

At Styal, we strive to provide our customers with the best shopping experience possible. We understand that sometimes, an exchange may be necessary to ensure your complete satisfaction with your purchase. Please take a moment to familiarize yourself with our product exchange policy.

Timeframe for Exchange

You have 48 hours from the time your order is delivered to contact us via email to request an exchange. We kindly ask that you provide your order number and a brief explanation of the reason for the exchange. This will help us process your request more efficiently.

Inventory Availability

Exchanges are subject to inventory availability. We make every effort to keep our stock up to date, but please be aware that our items sell out quickly. While we will do our best to accommodate your desired exchange item, we cannot guarantee its availability. In the event that your desired exchange item is not available, we will work with you to find a suitable alternative.

Return/Exchange Shipping Fees

Customers are responsible for the shipping fees associated with returning or exchanging an item, unless the order was defective. We recommend using a trackable shipping service to ensure that your return/exchange reaches us safely. Please note that we are not responsible for any lost or damaged packages during the return/exchange process.

Condition of Returned Item

When returning an item for exchange, please ensure that it is in its original form and packaging. The item should be unworn, with the tags attached. We reserve the right to refuse an exchange if the item is not returned in its original condition.

Thank you for choosing Styal for your fashion needs. If you have any further questions or need assistance with an exchange, please don't hesitate to contact our customer support team. We are here to help!